An ex-McDonald’s employee has shared the mistake he says most customers make at the drive-thru – and what you should do instead.
Bruno Bouchet, a producer on Australian radio show KIIS FM, previously worked at the fast food chain and said he has been “holding onto a life hack until now” and still uses it 15 years after he left the job to ensure the chips taste their best.
Speaking to hosts Kyle and Jackie O, he said he held the key to solving a “super common problem” – especially when customers only have the drive-thru to rely on during coronavirus restrictions.
He said: “How do you stop your chips from going soggy? When you’re in a drive-thru and you get given your chips, they end up getting soggy.
“So I’m going to tell you, the error that everyone makes is closing the bag at the top that contains the chips because you think ‘oh, well, if I make it nice and air tight, the heat will keep the chips warm’.
“Wrong. What it actually does is steam the potatoes so you’re left with sloppy chips.
“The hack is simple; you need the heat to escape, so first things first, bag open.
“Secondly, put the chips down horizontally. You know how they’re upwards? Put them down horizontally because that will slow the rate the heat escapes. Because it will go out one side rather than straight from the top.
“And finally, stack your bag so the chips are horizontally at the bottom and you put the burgers on top of the chips to keep them warm.
“So let me recap. Chips horizontally, burgers on top, let the bag breathe. You’ll never have a soggy chip ever again in your life, I guarantee it.”